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Date/Time: Sun, 23 Feb 2025 13:35:51 +0000



Post From: LMAX - ACCOUNT_DOES_NOT_EXIST

[2021-02-05 11:26:37]
User947829 - Posts: 3
Hi Sierra Chart support team,

I am new to your software and so far really like it. However, I have some problem with the trading connectivity regarding my LMAX account. The datafeed works flawlessly. However, trying to place a trade, the following message appears:

"LMAX Live Trading - DTC order update (Order reject). Info: LMAX order update (rejected). Text: ACCOUNT_DOES_NOT_EXIST"

The account number is correct, I verified that. I do not know what I have done wrongly, I think I followed your guidelines.

Thank you for your help.

Kind regards