Support Board
Date/Time: Sun, 23 Feb 2025 09:37:40 +0000
Post From: account paid but not yet active
| [2021-02-05 06:41:37] |
| User277493 - Posts: 9 |
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my free trial expired 2 months ago Now I have funded my account with the asked money but account is still not active. At my Account Control Panel it says the below Current Usage Time Ending Date: 2020-11-26 23:59:59 UTC 0 Days Current Service Package: Trial Package Service Package Enabled For Renewal: none Change Package or Set Service Package For Renewal Allowed Systems: 0 out of a total of 2 system(s) are currently being used. Last Login: 2021-02-05 02:51:50 (3.38 hours ago) | Restricted I have filled all the agreement I chose Denali Exchnage Data feed With Service Package 5 Full CME ($31.2). On the Activate Service page I see GREEN CHECK on CME Exchange Agreement, I see GREEN CHECK on Activate / Deactivate Denali Exchange Data Feed Exchanges and I see GREEN CHECK on Denali Exchange Data Feed For all Services (Eligible). can some one please tell me what i have missed. what will be monthly expenses using these services. ( I have a FUTURES Account with AMP) services package 5 + Denali exchange data feed + Full CME ($31.2). when will I receive a real time data because on Sierra Chart console it shows NOT CONNECTED. Thank you! |