Support Board
Date/Time: Sun, 23 Feb 2025 09:35:46 +0000
Post From: FRANK733
[2021-02-04 17:54:30] |
John - SC Support - Posts: 38116 |
You are currently receiving the Delayed Streaming Data for the CME Group. This is because the Denali Exchange Data Feed for your account did not automatically renew on February 1, 2021 since you did not have enough funds in your account to pay for it. If you want to reactivate the Denali Exchange Data Feed, then you will first need to add funds to your account, which can be done here: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit Then you can reactivate the services that were turned off by going to this page: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |