Support Board
Date/Time: Sun, 23 Feb 2025 02:17:04 +0000
Post From: Unable to get Live Data after following all required steps.
| [2021-02-03 15:40:17] |
| John - SC Support - Posts: 38116 |
|
You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Additionally, you need to have the trading account information to enter in the Uniform Subscriber Agreement. If you have a trading account, then complete the agreements again specifying your trading account. You can access the agreements here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements If you do not have a trading account, then we recommend the following service: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |