Login Page - Create Account

Support Board


Date/Time: Sun, 23 Feb 2025 02:20:09 +0000



Post From: real data disconnection

[2021-02-02 16:24:10]
John - SC Support - Posts: 38116
The account that you have posted from has been deactivated, which is why you are not able to connect to any data.

We see that you attempted to select a Service Package, but you need to have enough funds in your account to cover the cost of the service you are selecting. Follow these instructions to add funds and then select a Service Package:
Sierra Chart Purchase and License Information: Renewing Access

Note that AMP took you off their internal billing with us on January 29, 2021. Therefore you are no longer paying for your Sierra Chart usage through AMP.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing