Support Board
Date/Time: Sun, 23 Feb 2025 03:10:33 +0000
Post From: Logon error received from the server: Username not authorized - Full CME Group
| [2021-02-02 14:29:58] |
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We have temporarily authorized the real-time data for today but you need to connect to your trading account to authorize it for a month.: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees There is a problem with delayed data related to your account and we need a couple of hours to look into this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-02 14:30:06
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