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Date/Time: Sat, 22 Feb 2025 23:16:46 +0000



Post From: sierra chart - not connected

[2021-02-01 15:45:31]
User583120 - Posts: 5
hi team
when I log on to my sierra accout a ihave on the top left side on the screen on the red information NOT CONNECTED
information I received is:
connect to the data feed
curent service package does nor support this function

help-> account control panel' to change your package

I try to do that
byt after log in to my panel I found information

Available Services
Choose Service Package and Time Period for Usage Time, or "Disabled":
Not available for your account type, as it is associated with a reseller. For your account, Service Package activation and deactivation is controlled by a reseller for your account. Your current Service Package is 3 with an ending date of 2021-02-13.

what I should do to have sierra accout connected?

my account number
BR
Anna
Date Time Of Last Edit: 2021-02-01 15:50:44