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Date/Time: Sat, 22 Feb 2025 17:47:10 +0000



Post From: Data trade service settings

[2021-01-29 20:23:11]
John - SC Support - Posts: 38116
Everything looks good on our end, and you have everything setup properly.

The first thing to check is that you have the option for File >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds is set to Yes. Refer to the information here:
Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings)

Another possibility is that you have only signed up for Real-Time data from the CME exchange. If you are looking at a symbol that trades on a different exchange, then those will give you the delayed data.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing