Support Board
Date/Time: Sat, 22 Feb 2025 09:45:40 +0000
Post From: [Chart::WindowProc] Exception
| [2021-01-25 22:48:14] |
| |
|
There is nothing for us to make a note of here. This is an operating system level issue. This is not a Sierra Chart issue. We recommend running Sierra Chart in Safe Mode and see if that helps: Sierra Chart - Software Login Instructions: Using Safe Mode And disable OpenGL if you are using that option: Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other) But just for us to be completely certain there is nothing wrong within Sierra Chart, aattach the Chartbook that contains this chart: GCH21_FUT_COMEX[M] #6 and we will test. Instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |