Support Board
Date/Time: Sat, 22 Feb 2025 08:32:42 +0000
Post From: Cannot connect to data when I moved laptop to another network
| [2021-01-25 09:27:31] |
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This is from your log above: SC DTC Delayed Exchange Data | Connecting to the server ds12-2.sierracharts.com. Port 10044 | 2021-01-18 03:25:20.644 SC DTC Delayed Exchange Data | Connecting to the server ds13.sierracharts.com. Port 10043 | 2021-01-18 03:25:43.654 You can see the Port numbers above. And you can run a ping to these domain names like ds13.sierracharts.com to discover the IP address. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |