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Date/Time: Sat, 22 Feb 2025 08:29:56 +0000



Post From: getting invalid user name and password error when trying to connect to cqg, I have tried

[2021-01-20 18:41:16]
John - SC Support - Posts: 38116
What "redirects me to pay for package"? Can you give us a screenshot showing what this is about?

Also, give us your Message Log following these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing