Support Board
Date/Time: Sat, 22 Feb 2025 08:29:56 +0000
Post From: getting invalid user name and password error when trying to connect to cqg, I have tried
[2021-01-20 18:41:16] |
John - SC Support - Posts: 38116 |
What "redirects me to pay for package"? Can you give us a screenshot showing what this is about? Also, give us your Message Log following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |