Support Board
Date/Time: Thu, 20 Feb 2025 20:13:57 +0000
Post From: Chart disappears when switching to version 2215
| [2021-01-04 14:35:04] |
| User869657 - Posts: 31 |
|
Hi SC team, I have two charts on my chartbook (one Fut and one CFD) ; when switching from version 2207 to 2215 and opening the same chartbook, only the CFD chart is open. The log shows the following : Opened cached Intraday file: C:\SierraChart\Data\GER30.scid. Thread ID: 12016 | 2021-01-04 13:58:19.078 Opened cached Intraday file: C:\SierraChart\Data\FDAXH21-EUREX.scid. Thread ID: 12016 | 2021-01-04 13:58:19.078 Chart (FDAXH21-EUREX) | Encountered unknown Chartbook Field. Field Code: 542. Previous Field Code: 541 | 2021-01-04 13:59:08.112 * FDAXH21-EUREX [CBV] 5 Min #5 | Reloading chart. | 2021-01-04 13:59:08.155 Chart (GER30) | Encountered unknown Chartbook Field. Field Code: 542. Previous Field Code: 541 | 2021-01-04 13:59:08.175 * GER30 5 Min #2 | Reloading chart. | 2021-01-04 13:59:09.439 FDAXH21-EUREX [CBV] 5 Min #5 | StartDateTimeForLoadingOrderFills: 2020-10-27 08:00:00 | 2021-01-04 13:59:09.480 GER30 5 Min #2 | StartDateTimeForLoadingOrderFills: 2020-10-27 08:00:00 | 2021-01-04 13:59:10.248 Looking at the log, it seems both charts are up and running but the fut is not. Is it linked to the message "Chart (FDAXH21-EUREX) | Encountered unknown Chartbook Field. Field Code: 542. Previous Field Code: 541" and would you have any idea about it please ? Thanks a lot |