Login Page - Create Account

Support Board


Date/Time: Thu, 20 Feb 2025 20:00:40 +0000



Post From: Automatic Data Feed continuation

[2021-01-04 11:09:36]
Sierra Chart Engineering - Posts: 104368
There were not enough funds to renew the data feed. There was enough to renew Sierra Chart.

The Denali Exchange Data Feed has been canceled on your account due to Insufficient balance to activate service. A balance of at least 51.2 USD is required for scottfer to pay for all required services. Current balance for account (**) is 11.52 USD. Make Payment For 39.68 USD:

https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit&Amount=39.68
.

You can reactivate the recently deactivated services from this page:

https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices#RecentlyDeactivatedRecurringServices
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing