Support Board
Date/Time: Thu, 13 Feb 2025 23:21:14 +0000
Post From: Historical market depth data not downloading for 24th of December
[2020-12-26 22:23:18] |
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A required setting in the Symbol Settings was mistakenly cleared but we are not sure how that happened. Anyway, it is now restored. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After that try downloading the market depth data again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-26 22:23:24
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