Support Board
Date/Time: Thu, 13 Feb 2025 20:02:12 +0000
Post From: Not getting data
| [2020-12-18 17:06:18] |
| User608413 - Posts: 12 |
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Software version: 2175 64-bit | 2020-12-18 12:04:27.624 Primary Thread ID: 32 | 2020-12-18 12:04:27.624 Usage end date: 2021-01-05 | 2020-12-18 12:04:27.624 Enabled for: Advanced Features 2. | 2020-12-18 12:04:27.624 Enabled for: Sierra Chart Historical Data Service. | 2020-12-18 12:04:27.624 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-12-18 12:04:27.624 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-12-18 12:04:27.624 Current selected Data/Trading service: SC Data - All Services | 2020-12-18 12:04:27.624 Custom symbol settings values: enabled | 2020-12-18 12:04:27.624 Chart Update Interval: 500 | 2020-12-18 12:04:27.624 Intraday Data Storage Time Unit: 0 | 2020-12-18 12:04:27.624 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-12-18 12:04:27.624 2020-12-18 09:04:27 Local computer time | 2020-12-18 12:04:27.624 2020-12-18 17:04:27 Local computer time in UTC | 2020-12-18 12:04:27.624 2020-12-18 12:04:27 Local computer time in SC Time Zone | 2020-12-18 12:04:27.624 2020-12-18 16:18:30 Server time in UTC | 2020-12-18 12:04:27.624 Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-12-18 12:04:27.624 Program path: C:\SierraChart\ | 2020-12-18 12:04:27.624 Data Files path: C:\SierraChart\Data\ | 2020-12-18 12:04:27.624 OS Version Number: 10.0 | 2020-12-18 12:04:27.624 Locale Setting: C | 2020-12-18 12:04:27.624 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-12-18 12:04:27.625 Allowed protected custom studies: | 2020-12-18 12:04:27.625 File >> Disconnect selected. | 2020-12-18 12:04:43.928 SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2020-12-18 12:04:43.947 DTC Client socket (1) | CloseSocket call. | 2020-12-18 12:04:43.947 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-12-18 12:04:43.947 SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-12-18 12:04:43.947 SC Data - All Services | Disconnected. | 2020-12-18 12:04:43.947 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2020-12-18 12:04:43.948 DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-12-18 12:04:43.981 DTC Client socket (1) | Closed. | 2020-12-18 12:04:43.982 SC Data - All Services | Connected to server complete. | 2020-12-18 12:04:46.536 Triggering next historical data download in queue. | 2020-12-18 12:04:46.536 Triggering next historical data download in queue. | 2020-12-18 12:04:46.536 Triggering next historical data download in queue. | 2020-12-18 12:04:46.536 Triggering next historical data download in queue. | 2020-12-18 12:04:46.536 Triggering next historical data download in queue. | 2020-12-18 12:04:46.536 Mapping ESZ20 to ESZ20. Service code: cme | 2020-12-18 12:04:46.584 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESZ20 (ESZ20). ID: 1 Service code: cme | 2020-12-18 12:04:46.585 SC DTC Delayed Exchange Data | Connecting to the server ds23.sierracharts.com. Port 10058 | 2020-12-18 12:04:46.585 SC DTC Delayed Exchange Data | Requesting security definition data for: ESZ20 (ESZ20). ID: 1 | 2020-12-18 12:04:46.585 Added historical Intraday data request for ESZ20 to the queue. | 2020-12-18 12:04:46.585 Intraday data recording state for symbol ESZ20 is set to download 'Pending'. | 2020-12-18 12:04:46.585 Triggering next historical data download in queue. | 2020-12-18 12:04:46.585 DTC Client socket (1) | Creating socket. | 2020-12-18 12:04:46.588 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-12-18 12:04:46.588 DTC Client socket (1) | Connecting to IP: 216.1.90.130. | 2020-12-18 12:04:46.588 Delaying start of download for ESZ20 | 2020-12-18 12:04:46.603 SC DTC Delayed Exchange Data | Network connection to server complete. | 2020-12-18 12:04:46.670 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2020-12-18 12:04:46.670 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS | 2020-12-18 12:04:46.670 Requesting market depth updates for: ESZ20 if supported. | 2020-12-18 12:04:46.670 Separate subscription for market depth updates not supported. ESZ20 | 2020-12-18 12:04:46.670 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2020-12-18 12:04:46.765 SC DTC Delayed Exchange Data | Sending logon request message. | 2020-12-18 12:04:46.765 SC DTC Delayed Exchange Data | Received logon response. | 2020-12-18 12:04:47.560 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2020-12-18 12:04:47.560 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2020-12-18 12:04:47.560 SC DTC Delayed Exchange Data | Successfully connected. | 2020-12-18 12:04:47.560 SC DTC Delayed Exchange Data | Trading is not supported. | 2020-12-18 12:04:47.560 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESZ20 -> ESZ20. Market Depth data restarted. | 2020-12-18 12:04:47.560 SC DTC Delayed Exchange Data | Received security definition for symbol ESZ20 | 2020-12-18 12:04:47.736 SC DTC Delayed Exchange Data | Clearing market depth for ESZ20 | 2020-12-18 12:04:47.736 Enabling compression for file: C:\SierraChart\Data\MarketDepthData\ESZ20.2020-12-18.depth. This may take a while. | 2020-12-18 12:04:47.736 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\ESZ20.2020-12-18.depth | 2020-12-18 12:04:47.737 HD Request # 3 | Downloading Intraday chart data for ESZ20 to the file ESZ20.scid. Service: cme | 2020-12-18 12:04:52.662 Enabling compression for file: C:\SierraChart\Data\ESZ20.scid. This may take a while. | 2020-12-18 12:04:52.663 * HD Request # 3 | Download start date-time: 2020-12-18 09:29:59.000 | 2020-12-18 12:04:52.663 HD Request # 3 | Using server: ds21.sierracharts.com port 10150 | 2020-12-18 12:04:52.665 Socket (2) | Creating socket. | 2020-12-18 12:04:52.666 Socket (2) | New receive buffer size: 5242880 | 2020-12-18 12:04:52.666 Socket (2) | Connecting to IP: 216.1.90.129. | 2020-12-18 12:04:52.666 HD Request # 3 | Setting DTC encoding to Binary VLS | 2020-12-18 12:04:52.813 HD Request # 3 | Sending historical data logon request message. | 2020-12-18 12:04:52.813 HD Request # 3 | Requesting Intraday data. Start date-time: 2020-12-18 09:29:59. Record interval: 0. Symbol: ESZ20 | 2020-12-18 12:04:53.324 HD Request # 3 | Decompressing data. | 2020-12-18 12:04:53.388 HD Request # 3 | Receiving Intraday data for ESZ20 starting at 2020-12-18 09:29:59.324000 | 2020-12-18 12:04:53.388 Socket (2) | CloseSocket call. | 2020-12-18 12:04:53.389 Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-12-18 12:04:53.389 Socket (2) | Shutdown started. Waiting for graceful close. | 2020-12-18 12:04:53.389 Historical data download thread signaled to stop. | 2020-12-18 12:04:53.390 HD Request # 3 | Timestamp of first Intraday data file record written: 2020-12-18 09:29:59.953024 | 2020-12-18 12:04:53.391 HD Request # 3 | Received 5 records from 2020-12-18 09:29:59.324 to 2020-12-18 09:29:59.953 (0.6 seconds) and wrote 4 records for ESZ20 | 2020-12-18 12:04:53.391 HD Request # 3 | Completion time: 1s | 2020-12-18 12:04:53.400 HD Request # 3 | Intraday data download complete for ESZ20. Unique request ID: 3 | 2020-12-18 12:04:53.400 Removing historical data download ID 3. | 2020-12-18 12:04:53.400 Real-time Intraday chart data file updates started for ESZ20 | 2020-12-18 12:04:53.400 Intraday chart data file opened for ESZ20 | 2020-12-18 12:04:53.400 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2020-12-18 12:04:53.400 Triggering next historical data download in queue. | 2020-12-18 12:04:53.400 Socket (2) | Socket gracefully closed by remote side. | 2020-12-18 12:04:53.460 Socket (2) | Closed. | 2020-12-18 12:04:53.460 |