Support Board
Date/Time: Thu, 13 Feb 2025 10:27:39 +0000
Post From: SC Data-All Services - EUREX error downloading intraday data
| [2020-11-26 21:34:23] |
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We will need to do a remote assistance session with one of you to look into this issue further. One thing to be aware of, with a new installation, is that it takes about 10 seconds or so to receive symbol settings. So if a Chartbook was opened before those settings were received, it would result in a failure of historical data downloading. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-26 21:34:40
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