Login Page - Create Account

Support Board


Date/Time: Thu, 13 Feb 2025 07:26:26 +0000



Post From: Change of IB/FCM

[2020-11-22 22:37:50]
Sierra Chart Engineering - Posts: 104368
There is nothing special you need to do. You just follow through the setup instructions for the particular service you want to connect Sierra Chart to. They are all linked from this page:
Supported Data and Trading Services

We see your Sierra Chart account is also expired:

Follow these instructions to add usage time to your Sierra Chart account:

1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu.

You can also go to this page in your browser:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

Login with your Sierra Chart Account Name and Password.

2. Choose the particular Service Package that you want to automatically renew and press the "Update" button.

3. Add sufficient credit to your Services Balance using any of the available payment options:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

For further information, refer to:
Sierra Chart Purchase and License Information: Renewing Access

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-11-22 22:38:21