Login Page - Create Account

Support Board


Date/Time: Thu, 13 Feb 2025 07:51:21 +0000



Post From: Data continues to freeze every 30 minutes

[2020-11-20 20:06:49]
User832913 - Posts: 14
I will follow your instructions and report back.

The "freezes" have been happening for many, many months and probably a year or more and they last for about 30 seconds to 1 minute.

I started testing another charting package today. In fact just within the last approx. 2 hours and I'm surprised to see that the same thing happened on that one and it's using CQG.

I switched Sierra Chart away from CQG just 2 days ago to Denali in an effort to solve this problem. However, now, I'm beginning to suspect that it could be with my computer system or internet provider and I don't have the tech skills to solve this on my own.

What should I do? Please advise.

Thanks