Support Board
Date/Time: Thu, 13 Feb 2025 07:45:24 +0000
Post From: Data continues to freeze every 30 minutes
[2020-11-20 19:15:20] |
|
The first thing to do is to run Sierra Chart in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode And also on the Sierra Chart Login window set Sierra Chart not to open files on startup. Do not open any of your existing Chartbooks. Simply do not use them for at least a few hours. Open a single chart without any studies. And then see if you still notice the issue. And we need to understand the problem better. How long do you notice this "freeze" for. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-20 19:17:12
|