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Date/Time: Thu, 13 Feb 2025 03:51:24 +0000



Post From: SC - Installer - Failed > Error saving files to local system

[2020-11-19 17:11:50]
John - SC Support - Posts: 37916
We do not create an entry in your Start menu, so that is not a problem. In general, we stay away from dealing as much of the Windows stuff as we can, that is one of the reasons we are able to keep our software running with as few issues as possible.

First, if you want to remove any information that was installed to the previous folder, just go to that folder and remove the entire Sierra Chart folder. That is all you need to do. But since the install failed, there probably isn't anything there to remove.

Since it never installed to the correct folder, just run the installation again and change the Installation Path on the installer to the folder you want to install to.
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