Support Board
Date/Time: Thu, 13 Feb 2025 02:40:18 +0000
Post From: No connection with CQG WebAPI Data feed
| [2020-11-12 17:36:14] |
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This we cannot help with. You have done all of the right things. We would like to know if you can connect to the Sierra Chart Order Routing Service. If so, you can switch to that service. Set Global Settings >> Data/Trade Service Settings>> Service to SC Futures Order Routing/Data. Press OK. On the menu select File >> Connect to Data Feed. And then provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog You should get an error message that says Trade Account Not Assigned. In which case you can actually reach the server and there is no network connectivity issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-12 19:00:01
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