Support Board
Date/Time: Wed, 12 Feb 2025 18:07:44 +0000
Post From: Infinity orders and Sierra chart based orders are not working
| [2020-11-05 15:12:58] |
| vijayrams - Posts: 5 |
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Infinity dome rejected orders due to margin, however Sierra chart held orders to short at 3498 ES and it did not allow to cancel either, this is after the upgrade, there is a bug in Sierrac chart, it should not have any orders if there is no working or pending orders on Infinity platform, it must be in sync to keep the books clean or to avoid any issue or please review this issue as serious matter since account is using this live feature and sierra should not be having orders on its own when there is nothing present on Infinity platform. Also, noticed latency in orders between Sierra and Infinity on live accounts to cancellation.
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