Support Board
Date/Time: Wed, 12 Feb 2025 18:52:41 +0000
Post From: Failed HD update: VVIX, VIX, VXN and many others...
| [2020-11-03 18:07:57] |
| User810254 - Posts: 4 |
|
All these indexes are INOPERATIVE (daily historical updates NOT showing / working), since 11/2, exactly. The historical updates don't even work on their IB-routing form (VIX-IND-CBOE, VXN-IND-CBOE, etc.) They have ALWAYS updated well, before 11/2, and currently running latest version of Sierra. Actual trace in Log shows following message: ------------------------------------------------------------------------------------------------------------------------------- Added historical Daily data request for VIX-IND-CBOE to the queue. | 2020-11-03 13:04:52.086 Triggering next historical data download in queue. | 2020-11-03 13:04:52.086 HD Request # 46 | Downloading Historical Daily chart data for VIX-IND-CBOE. Starting date: 2020-10-28. Service: interactive_brokers.trading | 2020-11-03 13:04:52.089 HD Request # 46 | Requesting historical Daily data for $VIX starting at 2020-10-27. SC External HD service. | 2020-11-03 13:04:52.089 HD Request # 46 | Error downloading historical Daily data for VIX-IND-CBOE. Error executing query: User is not authorized to execute query for one or more of the specified symbols | 2020-11-03 13:04:53.389 HD Request # 46 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for VIX-IND-CBOE | 2020-11-03 13:04:53.389 HD Request # 46 | Completion time: 1s | 2020-11-03 13:04:53.389 HD Request # 46 | Daily data download complete for VIX-IND-CBOE. Unique request ID: 46 | 2020-11-03 13:04:53.389 Removing historical data download ID 46. | 2020-11-03 13:04:53.389 ------------------------------------------------------------------------------------------------------------------------------- |