Login Page - Create Account

Support Board


Date/Time: Wed, 12 Feb 2025 15:10:53 +0000



Post From: switched computer and cant get live feed

[2020-10-23 15:34:38]
User700573 - Posts: 15
Software version: 2171 64-bit | 2020-10-23 11:29:02.904
Primary Thread ID: 4644 | 2020-10-23 11:29:02.904
Usage end date: 2020-11-05 | 2020-10-23 11:29:02.904
Enabled for: Advanced Features 2. | 2020-10-23 11:29:02.904
Enabled for: Sierra Chart Historical Data Service. | 2020-10-23 11:29:02.904
Enabled for: Denali Real-Time Exchange Data Feed. | 2020-10-23 11:29:02.904
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-10-23 11:29:02.904
Enabled for exchange2: CME (Trading Account Required) | 2020-10-23 11:29:02.904
Enabled for exchange2: CBOT (Trading Account Required) | 2020-10-23 11:29:02.904
Enabled for exchange2: COMEX (Trading Account Required) | 2020-10-23 11:29:02.904
Enabled for exchange2: NYMEX (Trading Account Required) | 2020-10-23 11:29:02.904
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-10-23 11:29:02.904
Current selected Data/Trading service: SC Futures Order Routing/Data | 2020-10-23 11:29:02.904
Custom symbol settings values: enabled | 2020-10-23 11:29:02.904
Chart Update Interval: 500 | 2020-10-23 11:29:02.904
Intraday Data Storage Time Unit: 1 | 2020-10-23 11:29:02.904
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-10-23 11:29:02.904
2020-10-23 11:29:02 Local computer time | 2020-10-23 11:29:02.904
2020-10-23 15:29:02 Local computer time in UTC | 2020-10-23 11:29:02.904
2020-10-23 11:29:02 Local computer time in SC Time Zone | 2020-10-23 11:29:02.904
2020-10-23 14:32:37 Server time in UTC | 2020-10-23 11:29:02.904
Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-10-23 11:29:02.904
Program path: C:\SierraChart\ | 2020-10-23 11:29:02.904
Data Files path: C:\SierraChart\Data\ | 2020-10-23 11:29:02.904
OS Version Number: 6.1 | 2020-10-23 11:29:02.905
Locale Setting: C | 2020-10-23 11:29:02.905
DLLs: sst_ateam_2151_64.dll, sst_ateam_64.dll, SST_ATEAM_RX.dll, SST_ATEAM_RX_2151.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-10-23 11:29:02.905
Allowed protected custom studies: SST_ATEAM, SST_ATEAM_PS | 2020-10-23 11:29:02.905

sending this in accordance with sierra's request - I can;t get data on my new computer. Old computer is now closed.Thx