Support Board
Date/Time: Wed, 12 Feb 2025 15:05:25 +0000
Post From: Data connection issues
[2020-10-21 20:40:42] |
User298635 - Posts: 4 |
Hello, Over last few weeks, I have had data stop working. It was mostly ok after disconnecting and connecting manually again. This is worrisome somewhat as I never had issues such as these. I have confirmed that the interruption is strictly limited to SierraCharts as all of my other services are running uninterrupted. Please let me know if there is a remedy such as server settings, etc. Please let me know. Below are my current settings Best regards, Jerry SC version : 2159 64-bit (32948M) Here are my Data/Trade Service settings : Service: SC futures Order Routing/Data (trading) Primary Server: server2 Backup Server1: Server1 Backup Server2: Server4 Use UAT Port:False Intraday Download Interval:0 Use London Relay Server": False DTS Config: (Blank) Intraday data Storage Time Unit: 1 Tick Number of stored Time and Sales Records: 4000 Max Histor Intraday Days to download : Non tick: 186 1-Tick: 186 Time and sales Depth levels 80 Enable FIX logging - checked Allow Support for sierra chart Data feeds - Checked Server Settings: UDP Port 22904 Max Depth levels: 200 All else on the left is unchecked Hist data client Timout in Seconds: 90 Historical Data Port 11098 DTC protocol server - checked Use delayed sends - unchecked Listening port 11099 Historical data port: 11098 Auto Send Security definintions for new symbols - Checked Allow trading - checked |