Support Board
Date/Time: Thu, 20 Feb 2025 20:39:33 +0000
Post From: position close and orders cancellation
| [2020-10-19 04:53:16] |
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Ok we have done a thorough review of this. This simulated account is set to have its Positions closed at the end of the day. The problem is, due to a time zone calculation error, which is now fixed, the Positions were attempted to be closed an hour later after the market closed preventing them from being closed at that time. There was a circumstance on Saturday where the pending market order for the closing the Position filled based on the current pricing data. Why that occurred when the market was also closed is not known at this time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-19 04:54:36
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