Support Board
Date/Time: Wed, 12 Feb 2025 13:24:17 +0000
Post From: Cross hair misaligned with actual mouse pointer
| [2020-10-14 23:59:47] |
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We definitively do not see how there is any issue here for us to resolve. It is hard to follow along from the first video. And the second video does not exist. Maybe the file was too large. Do not post further videos. They are just not helpful as we always state: Support Board Posting Information: Do Not Post Videos Unless Requested! There is either a misunderstanding, a settings issue, or a problem with your system. We called and left a message so we can look at this directly on your system to see what we can determine. And also understand the pointer is not always going to match with the crosshair from the Chart Values tool which is aligned to the chart bars. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-15 00:01:00
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