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Date/Time: Wed, 12 Feb 2025 07:03:08 +0000



Post From: foot print chart no data

[2020-10-06 20:35:20]
Sierra_Chart Engineering - Posts: 18392
Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

After that:
Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.

Please let us know if the issue is resolved. If not we need to get more information:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-10-06 20:35:34