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Date/Time: Wed, 12 Feb 2025 06:57:32 +0000



Post From: What to do in case of issue on routing order TT/AMP SierraFutures

[2020-10-03 11:14:29]
Sierra Chart Engineering - Posts: 104368
Refer to:
Support and Contact - Support Options: Trading Support

You also have access to the web-based trading panel:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#WebBasedTradingPanel

And that gives you access to a total of 6 different servers all of which connect to TT.

You really would only need to rely upon your broker if TT has an interruption to the exchange. And in that case, your broker would have to call the exchange to manage the issue. But this is a very rare scenario.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing