Support Board
Date/Time: Wed, 12 Feb 2025 07:28:46 +0000
Post From: Data feed problem
| [2020-10-01 22:38:19] |
| Camilo Rodriguez - Posts: 3 |
|
Hello, My platform was working well until today. I am on a trial period but it ends on Oct 8th. I have this message and it seems I cannot get data feed. The platform does not show any price movement, unless I disconnect the data feed and re-connect or close the platform and open it again. Even so, it shows how the price of the asset has changed but it stays at that point if I leave it open (no movement at all). Triggering next historical data download in queue. | 2020-10-01 18:26:42.958 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-10-01 18:26:42.985 Socket (1) | Socket gracefully closed by remote side. | 2020-10-01 18:26:43.141 Socket (1) | Closed. | 2020-10-01 18:26:43.142 |