Support Board
Date/Time: Sat, 01 Nov 2025 01:40:18 +0000
Post From: Denali Feedd
| [2020-09-25 15:24:43] |
| John - SC Support - Posts: 42699 |
|
We are not seeing any issues. It sounds like you may be getting delayed data for some reason. First, make sure the option for File >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds is enabled. If it is enabled, then attach your Message Log to this thread using these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |