Support Board

Date/Time: Fri, 27 Sep 2024 22:53:53 +0000

Post From: Denali Feedd

[2020-09-25 15:24:43] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34771
We are not seeing any issues. It sounds like you may be getting delayed data for some reason. First, make sure the option for File >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds is enabled. If it is enabled, then attach your Message Log to this thread using these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing