Support Board
Date/Time: Wed, 12 Feb 2025 01:41:58 +0000
Post From: DAX-25 data issue : ask data missing and wrong DOM
| [2020-09-25 02:09:45] |
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We apologize for the delay. We did not see any problem with the market depth data on the server for that symbol for EUREX. And we did reset the market depth data on the real-time server process but apparently this has not resolved it. Are you noticing this on a sub instance of Sierra Chart? Disable Global Settings >> Symbol Settings >> Use Custom Symbol Settings Values. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-25 02:11:10
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