Support Board
Date/Time: Fri, 22 Nov 2024 21:46:57 +0000
Post From: Regarding Rithmic (Our Final Post on this Subject)
| [2020-09-22 09:46:23] |
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User100912, Regarding post #51: We have released data feed compression for the Denali data feed. Refer to the information here: Denali Data Feed Compression Available We are also going to release a server on the West Coast which should help as a faster return path for TCP acknowledgments if you are more closer to that. This may or may not help in your particular case. If after the above, you are still having a significant problem we would still recognize the issue as a connectivity issue. We helped one user over the weekend, and indeed it was a connectivity issue. They had a technician improve their Internet connection and it made a significant difference. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-22 09:50:01
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