Support Board
Date/Time: Wed, 12 Feb 2025 01:07:58 +0000
Post From: SC not picking up CQG data feed (fromAMP)
| [2020-09-21 18:04:25] |
| John - SC Support - Posts: 37891 |
|
First, use the Forced Login option to ensure that your local system is synced up with our servers. Refer to the instructions here: Sierra Chart - Software Login Instructions: Forced Login If you have a problem after this, then attach your message log following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |