Support Board
Date/Time: Fri, 22 Nov 2024 21:58:02 +0000
Post From: Regarding Rithmic (Our Final Post on this Subject)
| [2020-09-17 05:13:25] |
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Yes we hid the thread because apparently Rithmic does not want us to say what we did in that thread. We cannot comment anymore about Rithmic. This is not within our control at this point but we are in discussion with them about this. I am one of the people experiencing daily lag. This is my last month with " Denali". We are working on a comprehensive solution for this kind of issue and that involves data compression which we expect is going to be a dramatic improvement. But that will take about 2 to 4 weeks. We actually think we should be done with this in about 10 days but we are just being very safe with a time estimate. For now we want you update to prerelease version 2170. There are two additional things we have done in the interim which should help. Now the thread is completely gone?!?! Yes we are very open with communication but others tend to be very protective with things. So we are just following the wishes of others and not saying anything further.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-17 05:14:41
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