Support Board
Date/Time: Tue, 11 Feb 2025 21:17:34 +0000
Post From: Euronext Real Time Stocks (Teletrader now only provide 15 minutes delayed)
| [2020-09-11 11:49:19] |
| User612903 - Posts: 51 |
|
Hello, Thank you for coming back to me. I beleived I followed the steps : - I activated the Real Time Connexion - I've sign the agreement - I've activated CBOE Europe When I search by symbol or by description, nothing happens. I tried to search for "BNP", "AIR", "A". Nothing happens. Here is the log : Software version: 2163 64-bit | 2020-09-11 11:42:45.552 Primary Thread ID: 38352 | 2020-09-11 11:42:45.552 Usage end date: 2021-01-26 | 2020-09-11 11:42:45.552 Enabled for: Sierra Chart Historical Data Service. | 2020-09-11 11:42:45.552 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2020-09-11 11:42:45.552 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-09-11 11:42:45.552 Enabled for exchange: Cboe Europe | 2020-09-11 11:42:45.552 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-09-11 11:42:45.552 Current selected Data/Trading service: SC Data - All Services | 2020-09-11 11:42:45.552 Custom symbol settings values: disabled | 2020-09-11 11:42:45.552 Chart Update Interval: 500 | 2020-09-11 11:42:45.552 Intraday Data Storage Time Unit: 0 | 2020-09-11 11:42:45.552 Time Zone: +00:00:00 (UTC+00) | 2020-09-11 11:42:45.552 2020-09-11 13:42:45 Local computer time | 2020-09-11 11:42:45.552 2020-09-11 11:42:45 Local computer time in UTC | 2020-09-11 11:42:45.552 2020-09-11 11:42:45 Local computer time in SC Time Zone | 2020-09-11 11:42:45.552 2020-09-11 11:41:56 Server time in UTC | 2020-09-11 11:42:45.552 Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-09-11 11:42:45.552 Program path: C:\SierraChart\ | 2020-09-11 11:42:45.552 Data Files path: C:\SierraChart\Data\ | 2020-09-11 11:42:45.552 OS Version Number: 10.0 | 2020-09-11 11:42:45.552 Locale Setting: C | 2020-09-11 11:42:45.553 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-09-11 11:42:45.553 Allowed protected custom studies: | 2020-09-11 11:42:45.553 SC Data - All Services | Sending symbol search request. Search text: BNP | 2020-09-11 11:43:22.509 SC Data - All Services | Sending symbol search request. Search text: BNP | 2020-09-11 11:43:30.021 Did I miss something ? Regards, |