Login Page - Create Account

Support Board


Date/Time: Tue, 11 Feb 2025 14:06:47 +0000



Post From: Sierra Chart Randomly Crashes When Changing Orders on the DOM

[2020-09-02 23:42:42]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart to the current version following these instructions:
Software Download: Fast Update

That should resolve it.

After all of this time, the only conclusion we have come to about this issue is that it is an operating system level issue. We have never identified any problem within Sierra Chart related to it but we did implement some workarounds.

More information about this is here:
Notice: Stack Overflow Issue

before I end up in the middle of a trade with no stops or something else equally disastrous.
You will not have this issue when using the Sierra Chart Order Routing Service which you are.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-09-02 23:44:32