Support Board
Date/Time: Tue, 11 Feb 2025 14:49:42 +0000
Post From: My account is not downloading data for Futures market
| [2020-09-02 18:31:27] |
| John - SC Support - Posts: 37870 |
|
You are not setup with either of the Sierra Chart Exchange Data Feeds, and it does not look like you are connected to an external vendor for data. Therefore, you should only be receiving historical data. Depending on the particular symbol that you are looking at, the data may only update at the end of the day. In general, refer to the information at the following link to understand the Historical Data Service: Sierra Chart Historical Data Service If you do not find your answer in the above documentation, then we would need to know one symbol that you are looking at and a screenshot of the chart showing the last data in that chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |