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Date/Time: Tue, 11 Feb 2025 02:15:17 +0000



Post From: Incomplete information in footprint

[2020-08-24 12:48:40]
User677089 - Posts: 2
I suspect this is a symptom of a wider problem, also worth mentioning I've only been using Sierra Charts for a week, so I may have missed something when setting up.

Starting today, I've been getting incomplete information that is affecting my chart information/indicators, most obviously seen in the footprint chart where there is apparently 0 bid volume in every bar (see attached picture).

I have tried pressing 'delete all data and download', but the issue persists soon after re-downloading (along with other issues such as inaccurate bid/ask quotes in comparison to tradingview charts)

Please let me know if you require further information. Thanks
attachmentchart.bmp - Attached On 2020-08-24 12:43:24 UTC - Size: 3.03 MB - 399 views