Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 11:36:11 +0000



Post From: NQ futures Numbers Bars Study

[2014-01-27 23:24:29]
Sierra Chart Engineering - Posts: 104368
We can help you now. Please select Help >> Accept Remote Assistance.

After about 10 seconds you will see remote assistance window appear. We need the ID number. Give us the ID number through an account support ticket here:
https://www.sierrachart.com/usercp.php?page=SupportTickets

We will then connect in remotely and you can accept the connection. We do not need any audio. After connecting just show us the chart that has a problem and we will check on it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-27 23:24:53