Support Board
Date/Time: Sun, 09 Feb 2025 05:41:30 +0000
Post From: Denali feed and order routing...
| [2020-08-05 23:27:19] |
| User629089 - Posts: 93 |
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Hi, Yesterday I finally switched my Rithmic data feed for SC's to Denali in addition to having the order routing through SC's. Everything looks fine in regards to Denali with the [M} showing, I was charged properly for the data feed and Level 1 data, etc., but when I open a "Trade Window for Chart" where my account number should be I have the word "Unset." My broker is aware of the change and I've sent everything they required today hours in advance of the close so they no doubt got to it so I don't know what's up. I realize this is likely not on SC's end but am confused as to what I should do next. On the Data/Trade Service Settings I changed the service from "Rithmic Trading [trading]" to "SC Data - All Services [data]" and that should be right and don't think I changed anything else. Is there anything on my end here that I may have messed up before I go back to the broker? Thanks... |