Support Board
Date/Time: Sun, 09 Feb 2025 06:01:53 +0000
Post From: Bracket orders still on chart even though there are no open orders
| [2020-08-05 19:22:30] |
| User558380 - Posts: 40 |
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Hi! I placed a bracket order today and got stopped out on the order, however, the stop order and target order are still showing on the chart. I confirmed with AMP that my order was flat. I cannot cancel the stop and target order still showing on my chart nor am I able to place new orders. I've shut down Sierra and restarted multiple times but nothing has helped. The error message I'm receiving says "Order cancellation can be placed by administrators only. Cancellation failed." I uploaded a screen shot of this message. Any help is greatly appreciated.
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