Support Board
Date/Time: Sun, 09 Feb 2025 05:47:37 +0000
Post From: market data
| [2020-08-05 18:46:28] |
| User273004 - Posts: 5 |
|
I have followed your instructions but still not getting any data on open charts and on top left corner of pltform it states not connected in red> Reading Internal Order ID file. | 2020-08-05 13:44:47.877 Reading Trade Orders file. | 2020-08-05 13:44:47.963 Reading Trade Positions file. | 2020-08-05 13:44:47.963 Reading Account Balance file. | 2020-08-05 13:44:47.964 UDPListener (1420). Port 22904 | Listening on UDP port 22904. | 2020-08-05 13:44:47.979 Software version: 2144 32-bit | 2020-08-05 13:44:47.979 Primary Thread ID: 6052 | 2020-08-05 13:44:47.979 Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2020-08-05 13:44:47.979 To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2020-08-05 13:44:47.979 * Allow Support for Sierra Chart Data Feeds is disabled. | 2020-08-05 13:44:47.979 Current selected Data/Trading service: Trading Evaluator - Delayed | 2020-08-05 13:44:47.979 Custom symbol settings values: enabled | 2020-08-05 13:44:47.979 Chart Update Interval: 500 | 2020-08-05 13:44:47.979 Intraday Data Storage Time Unit: 0 | 2020-08-05 13:44:47.979 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-08-05 13:44:47.979 2020-08-05 18:44:47 Local computer time | 2020-08-05 13:44:47.979 2020-08-05 17:44:47 Local computer time in UTC | 2020-08-05 13:44:47.979 2020-08-05 13:44:47 Local computer time in SC Time Zone | 2020-08-05 13:44:47.979 2020-08-05 17:44:46 Server time in UTC | 2020-08-05 13:44:47.979 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-08-05 13:44:47.979 Program path: D:\SierraChart\ | 2020-08-05 13:44:47.979 Data Files path: D:\SierraChart\Data\ | 2020-08-05 13:44:47.979 OS Version Number: 10.0 | 2020-08-05 13:44:47.979 Locale Setting: C | 2020-08-05 13:44:47.979 Allowed protected custom studies: | 2020-08-05 13:44:47.979 Checking for new symbol settings. Requested symbol settings MD5 for service code tradesimulation.dtctrading. Request ID: 1. | 2020-08-05 13:44:47.980 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-08-05 13:44:48.004 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-08-05 13:44:48.034 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-08-05 13:44:48.034 Received 5 login tokens. | 2020-08-05 13:44:48.102 Symbol settings MD5 received. Request ID: 1. | 2020-08-05 13:44:48.139 Symbol settings are up-to-date for tradesimulation.dtctrading. | 2020-08-05 13:44:48.139 Files to Open on Start up | Opening file: ExampleChartbook.cht | 2020-08-05 13:44:51.138 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-08-05 13:44:53.137 * |