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Date/Time: Mon, 25 Nov 2024 09:57:30 +0000



Post From: Rithmic Constantly Disconnecting

[2014-01-27 16:17:02]
Sierra Chart Engineering - Posts: 104368
We need to understand this better. The connection to Rithmic is something that Sierra Chart does not have control over. It is controlled by the Rithmic software and is affected by your Internet connection.

Provide a copy of the Message Log, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing