Support Board
Date/Time: Sat, 23 Nov 2024 01:51:36 +0000
Post From: Regarding Rithmic (Our Final Post on this Subject)
| [2020-07-24 04:58:45] |
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absurd arguments This is not true but you can have your perspective. We explain the basic problem extensively for years here:Sierra Chart Does not Support External Service API Components: Reasons Client-Side API Components Are Not Supported For durability, the connect points are embedded in the bridge executable program. We cannot make additions to that without there being unstable execution due to a compatibility issue. We have tried multiple times. Minor modifications have been possible with direct binary editing. But that is all we can do. Really the complaints we have regarding Rithmic and the support burden since the beginning are just not worth it. You should be happy we do not do an immediate termination of Rithmic (which will be coming at the end of 2020 in newer versions). We have had enough of it as well as other external services. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-26 02:11:47
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