Support Board
Date/Time: Mon, 25 Nov 2024 09:41:40 +0000
Post From: Open E Cry connection problems
| [2014-01-25 05:16:29] |
| User42397 - Posts: 19 |
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I'm not sure why I am getting the message below. When I try to pull up a chart, the thin yellow box near the upper right says "waiting to connect." I keep getting a meaage that says I need to do something to connect with Open E cry, but when I click on that link and try to log in, I am unsuccessful, even though I am using the User ID and password I use with Open E Cry. I'm not quite sure why I even have to have a connection to Open E Cry. What is it doing for me? Thanks. Software version: 1084 | 2014-01-24 22:11:30 Usage end date: 2014-02-10 | 2014-01-24 22:11:30 Enabled for: Sierra Chart Historical Data Service. | 2014-01-24 22:11:30 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-01-24 22:11:30 Active service: Open E Cry FIX/FAST | 2014-01-24 22:11:30 Time Zone: -07:00:00 (MST-07MDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-01-24 22:11:30 2014-01-24 21:11:30 Local computer clock time | 2014-01-24 22:11:30 2014-01-25 05:11:30 GMT time | 2014-01-24 22:11:30 2014-01-24 22:11:30 Time zone adjusted time | 2014-01-24 22:11:30 Time difference to server time: 24 seconds. | 2014-01-24 22:11:30 Program path: C:\SierraChart\ | 2014-01-24 22:11:30 Data Files path: C:\SierraChart\Data\ | 2014-01-24 22:11:30 OS Version Number: 6.1 | 2014-01-24 22:11:30 Checking for new symbol settings for oec | 2014-01-24 22:11:30 Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-01-24 22:11:35 Resolved address prod.openecry.com to IP 64.94.37.206 | 2014-01-24 22:11:36 The network socket is connected. | 2014-01-24 22:11:36 The socket starting SSL connection. | 2014-01-24 22:11:36 SSL socket is now connected. | 2014-01-24 22:11:36 OEC FIX Trading session: Sending the Logon message. | 2014-01-24 22:11:36 OEC FIX Trading session: Received a Logout message. | 2014-01-24 22:11:36 OEC FIX Trading session: Sending a Logout message. Text = Received Logout message. | 2014-01-24 22:11:36 The SSL socket was shut down successfully. | 2014-01-24 22:11:36 OEC FIX Trading session: Logged out and disconnected. | 2014-01-24 22:11:36 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-01-24 22:11:36 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-01-24 22:11:36 Disconnected from Open E Cry. | 2014-01-24 22:11:36 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-01-24 22:11:36 Date Time Of Last Edit: 2014-01-25 09:42:09
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