Support Board
Date/Time: Sat, 08 Feb 2025 01:54:59 +0000
Post From: Denali data feed - unable to pull ZR, 6M data
[2020-06-18 09:02:43] |
User501769 - Posts: 7 |
i appreciate the patience & screenshot somehow for ZR, setting the chart settings\ continuous contract -> continuous futures contract AND chart settings\ use number of days to load, do not automatically prompt SC to download historical back months see log attached. note the log only shows SC triggering a download of the current month's symbol ZR_U20_FUT_CBOT. downloading for the back months are not triggered i am able to force a download of the latest two expired ZR contract months, by changing the chart symbol, using find symbol\ futures - cbot\ ZR?##_FUT_CBOT | Rough Rice - CBOT\ ZRH20_FUT_CBOT (March 2020 (Exp.) & ZRK20_FUT_CBOT (May 2020 (Exp.). and get the same screenshot as yours (zr1.png attached) a delete & download data prompts "Confirm Intraday data download for ZRU20_FUT_CBOT starting at 2020-03-19 21:00:00". despite chart settings set to download way more historical data (zr2.png attached) with the correctly set chart settings, historical back months downloading works fine for all other symbols, except for ZR. the message log shows SC does not even attempt to download back months, despite a 3650 days to load chart setting. also made sure file\ date/trade service settings\ max historical intraday days to download is increased above the default 186 days please take a look Thank you Date Time Of Last Edit: 2020-06-18 09:03:51
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