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Date/Time: Sat, 08 Feb 2025 01:56:32 +0000



Post From: No past data loading in Greenchart

[2020-06-18 04:28:25]
Sierra Chart Engineering - Posts: 104368
Could you please clear up why there is no past data loading on a brand new computer that has never had greenchart installed on it before?
This will be the result of a network communication problem.

Follow through the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart


Specifically this is the section about this kind of issue:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-18 04:29:01