Support Board
Date/Time: Fri, 07 Feb 2025 22:59:09 +0000
Post From: Futures Options using Sierra Charts
| [2020-06-14 13:22:04] |
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There are several things here. 1. Your Sierra Chart account is expired: Follow these instructions to add usage time to your Sierra Chart account:
1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu. You can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password. 2. Choose the particular Service Package that you want to automatically renew and press the "Update" button. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access 2. You are asking about Interactive Brokers. We do not provide technical support for Interactive Brokers. Interactive Brokers is an absolute joke when it comes to options. You need to use the Denali Exchange Data Feed for options data and to support getting the options symbols, which you are not: Real-Time Exchange Data Feeds Available From Sierra Chart: Futures Options And for trading Futures options from Sierra Chart you need to use this service: Sierra Chart / Trading Technologies Futures Order Routing Service You will need though to check with the particular broker you want to use to see if they do support options trading first though. ---- In regards to post #2, your issue might be related to the weekend. You definitely will be able to receive the options listings Sunday evening. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-14 13:24:23
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