Support Board
Date/Time: Fri, 07 Feb 2025 23:32:10 +0000
Post From: please support, I can't connect, I get this notice, what should I do.
| [2020-06-12 20:55:12] |
| User942756 - Posts: 2 |
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Reading Internal Order ID file. | 2020-06-12 16:49:53.099 Reading Trade Orders file. | 2020-06-12 16:49:53.197 Reading Trade Positions file. | 2020-06-12 16:49:53.198 Reading Account Balance file. | 2020-06-12 16:49:53.199 UDPListener (1496). Port 22904 | Listening on UDP port 22904. | 2020-06-12 16:49:53.224 Software version: 2115 32-bit | 2020-06-12 16:49:53.224 Primary Thread ID: 1144 | 2020-06-12 16:49:53.224 Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2020-06-12 16:49:53.224 To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2020-06-12 16:49:53.224 * Allow Support for Sierra Chart Data Feeds is enabled. | 2020-06-12 16:49:53.224 Current selected Data/Trading service: CQG WebAPI | 2020-06-12 16:49:53.224 Custom symbol settings values: enabled | 2020-06-12 16:49:53.224 Chart Update Interval: 500 | 2020-06-12 16:49:53.224 Intraday Data Storage Time Unit: 1 | 2020-06-12 16:49:53.224 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-06-12 16:49:53.224 2020-06-12 15:49:53 Local computer time | 2020-06-12 16:49:53.224 2020-06-12 20:49:53 Local computer time in UTC | 2020-06-12 16:49:53.224 2020-06-12 16:49:53 Local computer time in SC Time Zone | 2020-06-12 16:49:53.224 2020-06-12 20:49:51 Server time in UTC | 2020-06-12 16:49:53.224 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-06-12 16:49:53.224 Program path: C:\SierraChart\ | 2020-06-12 16:49:53.224 Data Files path: C:\SierraChart\Data\ | 2020-06-12 16:49:53.224 OS Version Number: 10.0 | 2020-06-12 16:49:53.224 Locale Setting: C | 2020-06-12 16:49:53.224 Allowed protected custom studies: | 2020-06-12 16:49:53.225 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2020-06-12 16:49:53.225 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-06-12 16:49:53.250 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-06-12 16:49:53.411 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-06-12 16:49:53.411 Received 5 login tokens. | 2020-06-12 16:49:53.770 Symbol settings MD5 received. Request ID: 1. | 2020-06-12 16:49:53.998 Symbol settings are up-to-date for cqg. | 2020-06-12 16:49:53.998 Files to Open on Start up | Opening file: MNQ 1.Cht | 2020-06-12 16:49:56.952 F.US.MNQM20 5 Min #1 | Reloading chart. | 2020-06-12 16:49:56.973 F.US.MNQM20 2 Min #2 | Reloading chart. | 2020-06-12 16:49:57.165 Starting DelayedDownloadMonitoringTimer | 2020-06-12 16:49:57.475 Starting HDTimeoutTimer | 2020-06-12 16:49:57.475 Historical data service client indicated that downloads are not enabled. Symbol: F.US.MNQM20. Data Type: Intraday data | 2020-06-12 16:49:57.475 Historical data download ID 1 not found when removing ID from outstanding request set. | 2020-06-12 16:49:57.475 F.US.MNQM20 5 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-06-12 16:49:57.542 F.US.MNQM20 2 Min #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-06-12 16:49:57.680 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-06-12 16:49:59.186 * |